Experience that
Scales with You
AI-Led CX and EX Solutions Designed for the Pace and Complexity of Modern Tech Businesses
Scaling Pains
Seasonal Workforce and Customer Volume Fluctuations
High Employee Turnover and Customer Churn
Compliance with Labor and Consumer Protection Laws
Managing Variable Pay and Incentive Programs
Distributed Workforce and Omnichannel Customer Engagement
Integration Across HR, POS, CRM, and E-Commerce Systems
Rising Expectations for
Employee and Customer
Self-Service
Performance Tracking and Productivity Management
Data Security and Fraud Prevention
Performance at Every Stage

SmartPay
Accurate payroll that puts your employees first

SmartHR
One-stop HR management system

Inbound Customer Support & Engagement
24/7 customer assistance through multiple channels, AI-powered chatbots and self-service options

Content Moderation
Product screening and credential verification

Seller Support Services

Accounts Receivables Service
Debit balance collections and dispute resolution services

Fraud Prevention
Fraud review and transaction investigations

Catalog Management
Impact of Our Services
870
Stores serviced for a pan-US retail chain
77%
Reduction in order cancellations per day
28%
Clients, including Fortune 100 companies
24%
Improvement in vendor dispute resolution
1.2M
Posts moderated per month in product listing
4X
Increase debit balance collections
0%
Violation in product postings & uploads
Tech Partners









Stories & Insights
Our Customers' Voices
Alldigi delivers where it matters most – reliability under pressure. Despite exceeding projected call volumes during the festive season, they maintained flawless execution with zero dealer escalations throughout Onam. A truly commendable performance!
– World’s Largest Producer of Electronic Devices
and Smartphones
Our Customers' Voices
Alldigi has been a strategic partner in our growth journey – scaling from a 12-seater setup to a 400+ FTE operation over 22 years. Their tech-enabled, compliant, and evolving processes have consistently driven value and transformation
– Vendor Management Director, Leading Credit Card Issuer
Our Customers' Voices
Our payroll process was seamlessly advanced by Alldigi, ensuring prompt salary pay-out for our employees. Their dedication and professionalism exceeded our expectations, providing exceptional service. We deeply appreciate their commitment to accuracy and timely delivery, making them an invaluable part of our team.
– Registered Housing Finance Company with 30 Years of Expertise
Our Customers' Voices
My thanks and congratulations to this amazing team for deploying the 1st wave of our project in a record time! The delivery of this project was a truly breakthrough from all perspectives. We not only completed the application ahead of schedule but also went live with the EC and integrations at the same time! Truly an example of a harmonious and agile team!
– Global F&B Major – Household Name Brands
