AI-First Customer Experience
Deliver Faster, More Personalized Experiences that Keep Your Customers Coming Back
Client Experiences Proven Results
400+
Successful transformation stories
24/7
Manpower pipeline built with proprietary tools
25+
Years of
experience
15+
Years average customer tenure
30
Days process transition track record
2X
Cost savings through value additions
Modern CX Struggles
Delayed or Incorrect Salaries
Compliance Pressure
Evolving regulations increase risk
Operational Inefficiencies
Manual processes slow response times
Back-Office Bottlenecks
Scaling Support
Meeting demand without sacrificing quality
Personalization Gaps
Struggles in delivering proactive engagement
CXM Service Hub
- Customer Service Solutions: Round-the-clock assistance to resolve customer queries quickly.
- Customer Acquisition: Convert more leads to customers with tech-driven engagement and targeted marketing strategies.
- Technical Support Services: Deliver fast, efficient troubleshooting to resolve technical issues, minimize downtime, and improve customer satisfaction.
- AML/KYC Compliance: Verify customer identities and prevent financial fraud with strict anti-money laundering (AML) and Know Your Customer (KYC) protocols.
- Background Verification: Conduct thorough checks on employment history, criminal records, and credentials for secure hiring and business operations.
- Finance & Accounting: Streamline financial operations with procure-to-pay, order-to-cash, record-to-report, reimbursements and general ledger accounting.
- Healthcare Support: Enhance patient engagement, optimize healthcare processes, ensure compliance and provide administrative and technology-driven solutions.
- Title & Mortgage: Manage title services, loan origination and financial reporting for seamless mortgage processing.
- Collection Services: Improve debt recovery and prevent fraud with effective collections and chargeback management.
- Insurance Services: Support policy administration, underwriting, claims processing, financial management and advanced insurance technology solutions.
Industries We Power
Stories & Insights
Our Customers' Voices
Alldigi delivers where it matters most – reliability under pressure. Despite exceeding projected call volumes during the festive season, they maintained flawless execution with zero dealer escalations throughout Onam. A truly commendable performance!
– World’s Largest Producer of Electronic Devices
and Smartphones
Our Customers' Voices
Alldigi has been a strategic partner in our growth journey – scaling from a 12-seater setup to a 400+ FTE operation over 22 years. Their tech-enabled, compliant, and evolving processes have consistently driven value and transformation
– Vendor Management Director, Leading Credit Card Issuer
Our Customers' Voices
Our payroll process was seamlessly advanced by Alldigi, ensuring prompt salary pay-out for our employees. Their dedication and professionalism exceeded our expectations, providing exceptional service. We deeply appreciate their commitment to accuracy and timely delivery, making them an invaluable part of our team.
– Registered Housing Finance Company with 30 Years of Expertise
Our Customers' Voices
My thanks and congratulations to this amazing team for deploying the 1st wave of our project in a record time! The delivery of this project was a truly breakthrough from all perspectives. We not only completed the application ahead of schedule but also went live with the EC and integrations at the same time! Truly an example of a harmonious and agile team!
– Global F&B Major – Household Name Brands
