Building the Confidence Behind Smarter Finance
Driving Frictionless Support Across Customer and Workforce Touchpoints with AI-Led Systems
Financial Operational Gaps
Our Success Stories in Numbers
KYCs performed
0
+
Increase in first call resolution
0
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Hours for payment posting
0
Increase in debit balance
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collectibles
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Built-In Trust and Precision
SmartHR
- Centralized employee data management
- Streamlined and automated payroll
- Self-service portals for employees
- Built-in compliance with labour laws
- Performance tracking and goal management
- Highly customisable workflows
- Seamless ERP and system integrations
- Full employee lifecycle management
SmartPay
- Accurate, on-time payroll processing
- Employee self-service for pay details and benefits
- Automated payroll operations for HR teams
- Advanced security and tax compliance
- 24/7 payroll support ecosystem
- Scalable for multi-location, multi-currency needs
- Personalized support with a human touch
Customer Acquisition & Induction
- Data-Driven Customer Profiling
- Lead Scoring and Prioritization
- Predictive Analytics for Sales
- New Product Sales
- Revenue Enhancement – Cross & Up‑selling
Customer Support
- Customer Query Management & Dispute Management
- Loyalty Program Management
- NPS Management
- Inbound & Outbound Customer Service
- Renewal, Deactivation, Cancellation
- AI and Deep‑Tech Led Digital Transformation Solutions
Debt Collection & Consolidation
- Pre‑charge Off Collections
- Recovery/Settlements
- Dispute Resolution
- Skip Tracing
- Validation & Settlement
- Analytics‑led Customer Segmentation
- Automated and Focused Outreach
Fraud & Dispute Resolution
- Manual Fraud Review Services
- Manual Order Verification
- Recovery/Settlement
FAO
- Account Payables
- Accounts Receivables Book-keeping
- Accounting Budgeting
- Forecasting Tax Compliance
- Audit Support Virtual CFO Services
- Reimbursements & Refund Management
- General Ledger
- Book‑keeping
- Taxation and Budget Analysis
- Enterprise MIS and Reporting
Back Office Services
- Credit Card Backend Request
- Fraud/Risk Account Management
- Dispute Resolution
- Customer Service & Correspondence Management
- Collection & Debt Validation
KYC/Onboarding/Remediation
- Customer Identification Program (CIP)
- OFAC & PEP Screening
- Dispute Resolution
- CDD (Customer Due Diligence)
- Negative News Searches
- KYC/CDD Refresh
Tech Partners
Stories & Insights
Create Value with Every Interaction
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