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Building Stronger Connections, Smarter Solutions

Empowering Global Experiences Through Trust, Technology, and People-First Innovation

Customer Experience Management
Employee Experience Management

Our Success in Numbers

6,000+

Dedicated professionals across global operations

600+

Client engagements, including Fortune 100 companies

44%

Gender diversity across teams

60+

Countries served

24+

Years of BPO service excellence

4

Global delivery centers

At Alldigi Tech, We Believe In Lasting Partnerships

Founded in 1998 and headquartered in Chennai, Alldigi Tech (formerly Allsec Technologies) is a global digital business services provider and a part of Digitide Solutions Limited. With a legacy of over 25 years, we have earned the trust of more than 600 clients across 60+ countries, including several Fortune 100 companies, by consistently delivering value through intelligent and experience-led transformation.
Our core focus lies in EXM  and CXM  which are critical levers of enterprise growth in today’s digital economy. Our customizable AI-driven Hire-to-Retire HCM is built with global payroll capabilities for companies ranging from startups to enterprises. By enhancing customer engagement across industries like banking, healthcare, retail, and technology, we deliver outcomes that are measurable, scalable, and future ready.
Driven by a global team of over 6,500 professionals, we bring together deep domain expertise and advanced digital capabilities including AI, automation, analytics, and mobile technologies to solve complex business challenges. Whether transforming employee operations or enabling seamless customer journeys, Alldigi is the trusted partner for enterprises ready to grow with confidence.
As part of the Digitide group, our journey is anchored in a larger vision to build a global AI-first services powerhouse that creates sustainable value for clients, employees, and shareholders.

Our Core Values

Integrity

Leading with transparency, accountability, and consistency in every decision.

Customer Centricity

Understanding client needs and delivering solutions that exceeds expectations.

Intensity

Working with focus and commitment, driving results through discipline and purpose.

Clock Speed

Staying agile, adapting quickly and acting decisively in a fast-changing world.

Inclusivity

Valuing every voice, fostering equal opportunity, and building a workplace where everyone belongs.

Our Leadership Team

Chief Executive Officer

Natarajan “Nat” Laxsmanan

Chief Executive Officer

Alldigi - Rajesh Haliahl CXM

Rajesh Haliah

Chief Operating Officer – CXM

Alldigi - Thirumalanath JH Chief Growth & Strategy Officer – EXM

Thirumalanath JH

Chief Growth & Strategy Officer – EXM

alldigi - Manish Agarwal

Manish Agarwal

Chief Financial Officer

HR alldigi

Sureshkumar N

Head – Human Resources

Alldigi - Ali Hyder Senior Vice President – Technology

Ali Hyder

Senior Vice President – Technology

Our Global Presence

Worldwide Map
Middle East

Iran | Egypt | Lebanon | Jordan |
Turkey | Saudi | Qatar |
UAE | Iraq | Kuwait | Bahrain

India & South Asia

India | Nepal | Bangladesh |
Sri Lanka | Pakistan

South East Asia

Philippines | Singapore |
Malaysia | Indonesia

Africa

South Africa | Nigeria | Kenya | Ghana |
Senegal | Zambia | Mauritius |
Sudan | Tanzania | Ethiopia |
Angola | Zimbabwe | Congo |
Uganda | Mozambique | Botswana |
Namibia | Tunisia | Morocco

Partner Countries

Brazil | Argentina Morocco

Partner Countries

USA | Mexico |
Jamaica

Partner Country

Belarus

Partner Country

Korea

Partner Country

Kazakhstan

Partner Country

Russia

Partner Country

China

Partner Country

Uzbekistan

Partner Countries

New Zealand | Australia

Partner Countries

UK | France | Spain |
Netherlands | Germany | Italy |
Denmark | Ireland | Hungary |
Poland | Romania | Sweden | Switzerland

Partner Countries

Vietnam | Hong Kong |
Thailand | Myanmar

Partner Country

Japan

Partner Country

Taiwan

Partner Country

Belarus

Partner Presence

Global Presence

FAQs

What is the story behind Alldigi Tech and Allsec Technologies?

Alldigi Tech evolved from Allsec Technologies to expand beyond traditional BPM services into AI-enabled digital operations and enterprise transformation. The transition reflects the company’s focus on intelligent automation, workforce technology, and scalable enterprise service delivery.

Legacy BPM expertise combined with AI-driven operations
Expansion into HR tech and intelligent automation
Focus on enterprise digital transformation services
Part of the broader Digitide business ecosystem

Alldigi Tech operates as an AI-enabled digital operations partner rather than a traditional labor-based BPO provider. The company combines automation, analytics, and domain expertise to optimize enterprise workflows instead of relying solely on manual process execution.

-AI-driven workflow automation across enterprise functions
-Predictive analytics and intelligent decision support
-Integrated HR, payroll, CX, and finance capabilities
-Scalable operating models for high-volume enterprises

Being part of Digitide gives Alldigi Tech clients access to a broader ecosystem of AI, digital transformation, HR tech, and enterprise operations capabilities. This structure supports integrated service delivery, innovation scalability, and cross-functional operational expertise.

-Unified enterprise transformation capabilities
-Shared AI and automation infrastructure
-Broader operational and technology expertise
-Scalable support for global enterprise growth

Fortune 100 companies work with Alldigi Tech for its ability to manage large-scale enterprise operations using AI-enabled automation and domain expertise. The company supports high-volume workflows while maintaining compliance, operational visibility, and customer experience quality.

-Enterprise-scale operational management
-AI-driven efficiency and process optimization
-Strong compliance and governance frameworks
-Integrated support across multiple business functions

Traditional BPO providers have evolved by integrating AI, analytics, automation, and cloud platforms into operational delivery models. Modern providers focus on digital transformation, process optimization, and enterprise intelligence.

-AI-driven workflow automation capabilities
-Integrated analytics and reporting systems
-Cloud-enabled enterprise operations management
-Digital-first customer and employee experience services

Traditional BPOs focus primarily on manual process outsourcing, while digital-first CX partners use AI, analytics, and automation to optimize customer interactions and operational performance at scale.

-Automation-driven service delivery models
-Omnichannel customer engagement capabilities
-Predictive analytics and personalization tools
-Integrated enterprise technology ecosystems

Working with a global digital transformation ecosystem gives enterprises access to integrated technologies, scalable expertise, and cross-functional operational capabilities. This improves innovation speed and enterprise agility.

-Access to broader AI and automation capabilities
-Integrated operational and technology services
-Scalable support across multiple business functions
-Centralized governance and compliance frameworks

Fortune 100 companies evaluate digital operations vendors based on scalability, compliance, AI capabilities, operational resilience, industry expertise, and global delivery infrastructure.

-Proven enterprise-scale operational capabilities
-Strong compliance and data security standards
-AI-enabled automation and analytics expertise
-Multi-region delivery and workforce scalability