Getting Customer Service Spot on During the Holiday Rush
Getting Customer Service Spot on During the Holiday Rush The [...]
Five FAQs About First Party Collections You Should Be Asking Too
Five FAQs About First Party Collections You Should Be Asking [...]
How to Empower Customers and Improve Bill Collections
How to Empower Customers and Improve Bill Collections The payment [...]
Beyond Open Banking: The X Factor in Consumer Experience
Beyond Open Banking: The X Factor in Consumer Experience When [...]
Leveraging Technology to Improve Customer Experiences in Banking
Traditional banks can leverage fintech collaborations to end the onslaught of challenger banks. Here's a look at how that combination can elevate customer experience - the number one factor for brand loyalty.
Why Customer Experience is More Important than Loyalty
Loyalty is a brownie point. Great CX is indisputable. Outsource customer experiences to get them right, every time.
Debt collection trends to watch out for in 2020
Debt collection trends to watch out for in 2020 Debt [...]
Why the Healthcare Industry Needs a Patient-Centric Collection Strategy
Why the Healthcare Industry Needs a Patient-Centric Collection Strategy Let’s [...]
Catching friendly frauds where they happen
Catching friendly frauds where they happen When someone says internet [...]
When Customer Service Becomes A Disservice
When Customer Service Becomes A Disservice Picture this: a person [...]
