Thoughtful Customer-Centric Recoveries
Balance Collection Success with Accurate Segmentation, Fraud Prevention, and AI-Optimized Outreach for Sustainable Financial Health
Recovery Barriers
Faster, Fairer Collections
Late-Stage Collections Recovery
Enhanced recovery strategies drive better results in overdue accounts, leading to a 30% increase in late-stage collections.
Contact Efficiency
Optimized outreach improves efficiency and debtor engagement, resulting in a 76% increase in contacts per hour.
Right Party Contact Rate
Better data and analytics improve connection rates with the correct parties, leading to a 1% to 3.5% right party contact rate increase.
Conversion Optimisation
Targeted strategies ensure higher success in debt resolution, resulting in a 5X increase in conversions using segmentation analytics.
Improved Recovery Rates
Maximize debt recovery with our proven strategies.
Professional Approach
Maintain positive customer relationships with empathetic and courteous communication.
Fraud Risk Mitigation
Identify and prevent fraudulent transactions with real-time monitoring and analysis.
Compliance & Security
Adherence to industry regulations while handling sensitive financial data securely.
Trusted Collection Support
Collections and Debt Recovery
Recover overdue payments through structured outreach, negotiation, and resolution strategies.
- 1st party collections
- Payment programs
- Skip tracing
- Omnichannel capabilities
- Cash application
Fraud Prevention & Chargeback Management
Detect, prevent, and manage fraudulent transactions while minimizing chargeback losses.
- Credit card backend request
- Fraud/Risk account management
- Dispute management
- Payments research & posting
- Correspondence mail management
- Fraud transaction review
Stories & Insights
